Customer Service Executive Southern Cone ISI Emerging Markets 24 jul

País/Ciudad:
Argentina, Capital Federal
Área:
Comercial
Tipo de puesto:
Full-time
Sexo:
Indistinto
Vacantes:
1
Salario:
No Especificado
Descripción del aviso de empleo:

We are seeking a professional and ambitious Customer Service Executive to take care of our customers in the Southern Cone.


 Major Responsibilities:


*Build and manage client relationships through proactive communication.


*Build and maintain a strong knowledge on the company's products and Financial Markets.


*Educate clients on how to use ISI's products to meet their needs and consistently enhance their understanding of ISI information service solutions.


*Collect and aggregate client feedback on products and coordinate roll-out of upcoming service enhancements. Liaise with Product departments to provide feedback and also to get the latest updates on each service.


*Provide high level of support to clients and facilitate the resolution of technical and data issues and inquiries and support daily internal workflow.


*Work closely with the Sales Manager to improve client relationships and potential revenue growth.


*Keep client information permanently updated.


Requirements:


*Last year student or recently graduated professional in careers such as Business Management, Economics, Public Relations, Marketing and related careers.


*Strong English skills (spoken and written)


*Prior relevant experience in customer support and sales, preferably face to face.


 Skills, knowledge and abilities:


*Impeccable personal presentation and excellent oral expression.


*Ability to work well in a team, ability to plan and organize tasks, proactive, strong negotiating skills, customer oriented and excellent management of interpersonal relations.


*High command of Microsoft office tools.


How to apply


Send your CV and application to ar-jobs@securities.com Indicate subject: CSE

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Empresa:
ISI Emerging Markets
Industria:
Información e Investigación
Descripción de la empresa:
Internet Securities, Inc. (trading as ISI Emerging Markets), was founded in 1994 and acquired by Euromoney Institutional Investor PLC in 1999. It delivers hard-to-get information on more than 80 emerging markets through its award-winning online Emerging Markets Information Service. It aggregates and produces unique content including full-text news articles, financial statements, company information, industry analyses, equity quotes, macroeconomic statistics, and market-specific information, which are derived directly from more than 13,000 local and global publications.

ISI Emerging Markets subscribers include top investment banks, corporations, law firms, consultants, investment and insurance companies, universities and libraries, multilateral organizations, and others.

In addition to worldwide headquarters in New York and European headquarters in London, clients are served through 28 offices in Asia, Africa, Europe and Latin America.

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